BITS Blog

Snow Leopard - Mac OS X (10.6)

The latest release of Apple Inc’s Mac OS X operating system, Snow Leopard, is now available. Biodesign IT Services (BITS) can assist with the upgrade of your Apple Intel based desktop or laptop currently running Mac OS X 10.4 (Tiger) or 10.5 (Leopard) to the latest version.
Our BITS staff can update Apple hardware owned by Biodesign departments. If the Apple hardware is a personal laptop or desktop not owned by the Biodesign Institute, the owner may be required to purchase a Snow Leopard license prior to installation.* Please note if your Apple hardware is PowerPC based, for example a PowerBook G4 laptop, Snow Leopard will not install on PowerPC based Apple hardware. More information concerning Snow Leopard can be found on the Apple Inc. site:

http://www.apple.com/macosx/

http://www.apple.com/macosx/specs.html

Information concerning the installation of Snow Leopard can be found on the Macworld site:

http://www.macworld.com/article/142454/2009/08/install_snow_leopard.html

Since there may be numerous requests to upgrade to the latest version of Mac OS X, please be patient if the BITS staff has to schedule your upgrade request over the next few weeks.

Please follow a few steps prior to turning in your laptop or desktop for the upgrade:

1. Back up your laptop/desktop data
2. If upgrading a personal laptop/desktop, please be prepared to provide an administrator password to complete the upgrade
3. If you plan to use Apple Mail in Snow Leopard and you have an ASU Exchange account, please take the time to make sure your existing email account is housed on the ASU Exchange 2007 server. If you are unsure, please contact the UTO help desk at 480-965-6500. Further information concerning the migration process to the Exchange 2007 email server can be found on the UTO help site:
http://help.asu.edu/Migrate_to_Exchange_2007
4. BITS also offers iLife ‘09, iWork ‘09 and Office 2008 installations, so please request these items at the time of the Snow Leopard upgrade

Please submit your Snow Leopard upgrade request to our BITS email:

bits-q@asu.edu

* The ASU University Technology Office (UTO) is currently working with Apple to obtain a site license for Snow Leopard, which would allow ASU students, staff and faculty to upgrade their Apple Intel based desktop or laptop hardware for free.